Last updated on January 13, 2026
BREEZEWAY TERMS AND CONDITIONSAGREEMENT BETWEEN USER AND WWW.BREEZEWAY.CO
Effective Date: January 13, 2026
Welcome to www.breezeway.co (the “Site”). The Site and the associated software platform, dashboards, integrations, analytics, reporting tools, and related services (collectively, the “Service”) are operated by Breezeway Systems, LLC (“Breezeway,” “we,” “us,” or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of the Site and Service. BY ACCESSING OR USING THE SITE OR SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. If you do not agree, you may not access or use the Service.
DESCRIPTION OF THE SERVICE
Breezeway is a software-as-a-service (SaaS) analytics platform designed to help businesses evaluate and optimize marketing, advertising, and ecommerce performance.
Breezeway may access data from third-party services used by your business, including ecommerce platforms, email platforms, analytics platforms, and advertising platforms (“Third-Party Services”). Data is accessed through integrations that you authorize. You may deactivate any or all integrations through the “My Account” section of the Service.
PRIVACY
Your use of the Service is subject to Breezeway’s Privacy Policy. Please review the Privacy Policy carefully, as it governs the Service and explains our data practices.
ELECTRONIC COMMUNICATIONS
Visiting the Site, creating an account, or communicating with Breezeway electronically constitutes electronic communications. You consent to receive communications from Breezeway electronically (including via email and in-product notices) and agree that these communications satisfy any legal requirements that such communications be in writing.
ELIGIBILITY
4.1 Children Under ThirteenBreezeway does not knowingly collect personal information from children under 13.
4.2 Users Under EighteenIf you are under 18, you may use the Service only with permission and supervision of a parent or legal guardian.
YOUR ACCOUNT
If you use the Service, you are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. You agree to accept responsibility for all activities that occur under your account.
You may not assign or transfer your account to any other person or entity. Breezeway is not responsible for third-party access to your account resulting from theft, misappropriation, credential reuse, or failure to secure access.
Breezeway reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
LINKS TO THIRD-PARTY SITES / THIRD-PARTY SERVICES
The Site may contain links to third-party websites. Such linked websites are not under the control of Breezeway, and Breezeway is not responsible for their contents, policies, or practices. The inclusion of any link does not imply endorsement by Breezeway.
Certain features of the Service rely on Third-Party Services. By using functionality originating from Breezeway that depends on Third-Party Services, you acknowledge and agree that Breezeway may share limited information as needed with third parties with whom Breezeway has contractual relationships in order to provide the Service.
THIRD-PARTY INTEGRATIONS
7.1 Authorization to Connect Accounts
The Service may allow you to connect your Breezeway account to Third-Party Services (for example, ad platforms, ecommerce platforms, analytics tools). By connecting your Breezeway account, you represent and warrant that you have the authority to authorize Breezeway to access the connected account and its associated data.
7.2 Continuous Access
By enabling an integration, you acknowledge and agree that you are consenting to the continuous transfer of information from the connected Third-Party Service to Breezeway in accordance with your authorization and your Third-Party Service settings.
7.3 Integration Limitations
You acknowledge that Third-Party Services may change, restrict, suspend, throttle, discontinue, or otherwise alter APIs, access methods, and data availability at any time. Therefore:
Breezeway does not guarantee uninterrupted integration access, data may be delayed, incomplete, sampled, inconsistent, or unavailable reports and insights may be affected by Third-Party Service limitations or changes.
Breezeway is not liable for Third-Party Service interruptions or changes.
NO UNLAWFUL OR PROHIBITED USE / ACCEPTABLE USE
You are granted a non-exclusive, non-transferable, revocable license to access and use the Service strictly in accordance with these Terms.
You agree you will not use the Service:
for any unlawful purpose
in any manner that could damage, disable, overburden, or impair the Service
to interfere with any other party’s use and enjoyment
to attempt unauthorized access to systems or data
to scrape, reverse engineer, copy, or replicate the Service
to use the Service to violate the terms of any Third-Party Service
You may not obtain or attempt to obtain any materials or information through any means not intentionally made available by Breezeway.
INTELLECTUAL PROPERTY
All content included as part of the Service, such as text, graphics, dashboards, reports, templates, logos, UI, and software, as well as the compilation thereof (excluding Customer Data), is the property of Breezeway and/or its suppliers and is protected by intellectual property laws.
You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or exploit any Breezeway content, in whole or in part, except as expressly permitted by Breezeway in writing.
Your use of the Service does not grant you any ownership rights in Breezeway intellectual property.
CUSTOMER DATA, OWNERSHIP, AND RIGHTS
10.1 Customer Data
“Customer Data” means data you provide to Breezeway or that Breezeway accesses from Third-Party Services through integrations you enable.
As between you and Breezeway, you retain ownership of Customer Data.
10.2 License to Process Customer DataYou grant Breezeway a non-exclusive, worldwide, royalty-free right and license to host, use, reproduce, process, transmit, store, and display Customer Data solely to:
provide and operate the Service
generate analytics, reports, and insights for you
maintain, improve, and secure the Service
comply with applicable law and enforce these Terms
10.3 Aggregated / De-Identified Data
Breezeway may generate aggregated or de-identified data derived from Customer Data that does not identify you, your customers, or individuals. Breezeway may use such data for lawful business purposes, including improving the Service and creating analytics benchmarks.
CONFIDENTIALITY
Each party may receive non-public business, technical, or financial information from the other party (“Confidential Information”).
You agree not to disclose Breezeway Confidential Information to any third party except as required by law. Breezeway agrees to protect your non-public business information in accordance with its Privacy Policy and reasonable administrative, technical, and organizational safeguards.
SUBSCRIPTION, BILLING, TRIALS, REFUNDS, AND CHARGEBACKS
12.1 Subscription and Auto-Renewal
Certain features require a paid subscription. Subscription plans are billed in advance and automatically renew unless canceled prior to renewal. By subscribing, you authorize Breezeway to charge your payment method on file at the start of each billing cycle.
12.2 Free Trial
Breezeway may offer a free trial period for new users to evaluate the Service before incurring charges.
During the trial, you may cancel at any time before the trial ends to avoid being billed.
If you do not cancel before the trial expires, your account will automatically convert to a paid subscription, and the applicable subscription fee will be charged to your payment method on file. By continuing to use the Service after the trial period, you authorize Breezeway to begin billing your selected plan.
It is your responsibility to track the trial expiration date and cancel if you do not wish to continue. You can cancel at any time through your account settings or by contacting support@breezeway.co.
12.3 Refund Policy
Except where required by applicable law, all paid subscription fees are non-refundable and non-creditable, including:
fees for partially used subscription periods
fees paid after a trial converts to a paid plan
one-time charges, setup fees, or add-on purchases
You are encouraged to use the free trial (if offered) to determine whether Breezeway meets your needs before purchasing a subscription.
If you believe you were charged in error or did not have access to your trial, you must contact support@breezeway.co
within 14 days of the charge for review.
12.4 Cancellation
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period, and you will retain access to the Service until that date.
No refunds or credits will be issued for the remaining portion of a billing cycle following cancellation.
12.5 Chargebacks
By subscribing to Breezeway, you acknowledge and agree that:
you received a free trial opportunity to evaluate the Service prior to payment (if offered);
subscriptions automatically renew unless canceled before the renewal date; and
all paid fees are non-refundable except as required by law.
You agree not to initiate a chargeback or payment dispute on the basis of non-use, dissatisfaction, or failure to cancel prior to renewal.
Breezeway reserves the right to dispute any chargeback where evidence shows the Service was made available or accessed after payment, or where the refund policy was clearly disclosed and accepted at the time of purchase.
12.6 Applicable Law
Nothing in this section limits any refund rights you may have under consumer protection laws in your jurisdiction. In all other cases, the policies above govern and supersede contradictory statements elsewhere.
SERVICE AVAILABILITY AND MODIFICATIONS
Breezeway may, in its sole discretion, modify the Service, discontinue features, or implement usage limits at any time. Breezeway does not guarantee that any specific feature will remain available indefinitely.
ADVISORY / NO GUARANTEE OF RESULTS
Breezeway provides analytics, reporting, and tools intended to assist with business decisions. Breezeway does not guarantee results or outcomes, including (without limitation) profit, ROAS, revenue, conversion rate, or advertising performance.
Breezeway does not provide legal, tax, accounting, or investment advice
you are solely responsible for business decisions made using the Service
any reliance on Breezeway output is at your own risk
WARRANTY DISCLAIMER
THE SERVICE AND ALL INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BREEZEWAY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BREEZEWAY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BREEZEWAY’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO BREEZEWAY IN THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Breezeway, its officers, directors, employees, agents, and third parties, from any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of:
your use of, or inability to use, the Service
Customer Data you provide or authorize Breezeway to access
your violation of these Terms
your violation of Third-Party Service terms
your violation of applicable law or third-party rights
Breezeway reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
DATA RETENTION AFTER TERMINATION
Breezeway reserves the right, in its sole discretion, to terminate or suspend your access to the Service at any time, without notice, including for violation of these Terms or non-payment.
Customer Data you provide or authorize Breezeway to access
DATA RETENTION AFTER TERMINATION
After cancellation or termination, Breezeway may retain Customer Data for a reasonable period:
for account recovery or export
to comply with legal obligations
for fraud prevention and dispute resolution
for internal recordkeeping
Breezeway may delete Customer Data after such period, and you are responsible for exporting any data you wish to retain before deletion.
ARBITRATION
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms, such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act.
Arbitration shall be conducted by a single neutral arbitrator administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties (or if not mutually agreed, in Georgia). The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction.
The prevailing party shall be entitled to recover its costs and reasonable attorney’s fees.
The parties agree to arbitrate all disputes and claims relating to these Terms, whether in contract, tort, or otherwise. The scope and enforceability of this arbitration clause shall be determined by the arbitrator. This provision survives termination.
CLASS ACTION WAIVER
Any arbitration under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted.
THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY.
Unless both you and Breezeway agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of class, collective, or representative proceeding.
INTERNATIONAL USERS
The Service is controlled, operated, and administered by Breezeway from offices within the United States. If you access the Service from outside the U.S., you are responsible for compliance with all local laws.
THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY.
GOVERNING LAW AND VENUE
To the maximum extent permitted by law, these Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules, except to the extent preempted by the Federal Arbitration Act.
You consent to the exclusive jurisdiction and venue of courts located in Georgia for any matters not subject to arbitration.
ENTIRE AGREEMENT / SEVERABILITY
These Terms constitute the entire agreement between you and Breezeway with respect to the Service and supersede all prior or contemporaneous communications.
If any provision is found invalid or unenforceable, it shall be replaced by a valid provision that most closely reflects the intent of the original, and the remainder will remain in effect.
A printed version of these Terms and any notice given electronically shall be admissible in judicial or administrative proceedings.
It is the express wish of the parties that these Terms and all related documents be written in English.
CHANGES TO TERMS
If any provision is found invalid or unenforceable, it shall be replaced by a valid provision that most closely reflects the intent of the original, and the remainder will remain in effect.
CONTACT US
Breezeway welcomes your questions or comments regarding these Terms:
Address
Breezeway Systems, LLC
10595 Haynes Forest Drive
Alpharetta, GA 30022